You can feel safe
Els Llacs Mountain Apartments team would like the preparation and enjoyment of holiday time be the only thing that our customers have to think about.
Visit Andorra, book your stay at Els Llacs Mountain Apartments and enjoy an unforgettable and safe experience. We guarantee that we are up to date in the prevention of the infection and spread of Covid-19.
Faithful to our company culture, we put people first: guests and employees are our priority. To protect them and guarantee your well-being we have worked to apply the current regulations of the Principality of Andorra on the Covid-19 and to guarantee the safety and protection of Els Llacs mountain apartments. Today we can be proud to be up to date in the prevention of the contagion and spread of the Covid-19.
Even so, our group has created, for all its establishments, a Safety Committee made up of managers from various departments of the company who, in collaboration with the Ministries of Health and Tourism and companies approved in terms of health and safety, have established an Action and Continuity of Activity Plan. This action programme covers the action protocols for preventing the infection and spread of Covid-19.
Aware that this pandemic situation produced by the Covid-19 will be evolutionary, our action and continuity plan will be updated periodically to adapt to the new standards set by the WHO, health authorities, supplier companies and all those approved and official bodies, in order to include the latest recommendations to improve prevention, and to combat the spread of the Covd-19.
The current action plan for the prevention of the propagation and spread of Covd-19 is developed along the following lines:
For more information, please visit the official Andorra Tourism website here.
From March 10, 2022 it is no longer necessary to present the Covid passport.
From 29 March 2022, the use of masks in indoor areas will be eliminated, with the exception of hospitals, health and socio-health centres and day centres for the elderly.
Last update, 28 March 2022
Online Check-in, as a prevention to the Covid-19
- All staff have completed the 2 immunological tests carried out by the Ministry of Health of the Andorran Government and the results are negative.
- The continuity plan has been communicated and explained to all staff.
- All staff have the necessary equipment to carry out their work
- Cleaning and disinfection protocols for the entire building with bactericidal and viricidal products.
- Hydroalcoholic gel dispenser in all common areas.
- Implementation of online processes for check in/out, and communication with the guest.
- Digitization of documents and online access.
- General information on Covid-19, security measures of the Principality of Andorra, health centres and pharmacies is available to our guests.
- 24-hour home medical service.
- Installation of an antibacterial laminate on all contact surfaces in public areas that eliminates bacteria within 10′.
- A risk coordination plan has been established with approved service providers.
